So often, team dysfunction is rooted in a conversation that was never had or a decision that was never challenged. Many times people know that something isn't working, but no one wants to be the one to raise the issue. Many resist discussing people or projects that are underperforming. Others steer clear of difficult dilemmas, conflicts, mistakes, or discussing the need for change. To address any of these requires both superior communication skills and a safe environment.

I provide the tools for teams to have the conversations they haven't yet been able to have. They deepen trust in each other and become courageous with their candor. With a common skill set, the team can constructively address any situation.

I've often worked with a team that seems stuck in a conflict, where no one knows how to resolve the issue. Usually stories evolve (who's to blame?), emotions rise and people take sides. Typically, neither side feels understood. Even well-meaning, motivated individuals can get caught up in defending themselves or their idea.

With a few simple tools, and by fostering an environment of candor, teams safely surface the stories they've been withholding. With guidance, they identify the source of the conflict and understand each other's perspectives. When everyone on the team speaks candidly, the team addresses issues in the moment, and recaptures all the time and energy previously lost in lingering conflict.